Privacy and Terms and Conditions

Things You Should Know

  • Items on this site are intended for adult use only and are in no way suitable for children due to small parts.

  • Materials may be delicate and should be treated with care.


  • Postage is free for mainland UK only. Please contact me for International shipping rates.

  • Items are usually sent by royal mail special delivery and will require a signature on delivery.

  • For international orders all import duties, taxes and related charges are the sole responsibility of the customer.


  • Buying online will take you through to the Paypal website to process and complete payment for your order. Paypal is a a secure and safe method to pay online. You do not need to have a Paypal account in order to use your credit or debit card to pay for your purchases. Payments processed through Paypal are subject to Paypal’s terms and conditions and privacy policy.

  • Alternatively, you can pay by BACS transfer using your order number as a reference. Our bank details are available during the checkout process. Your order will be posted once funds are received in our account.

Returns and Refunds

  • If you aren’t satisfied with your purchase for any reason please return it in its original condition and packaging for a full refund (excluding postage costs). We offer a no quibble returns policy for your peace of mind. Please obtain proof of postage when returning items.

  • If you wish to return an item, please contact us first on
  • Earrings are non returnable for hygiene reasons. Commissioned items may not be eligible for a refund.


Jane Marshall Silver Jewellery (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and postal address (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.


We may use your Personal Information to contact you regarding your order, and with newsletters, marketing or promotional materials and other information relating to If you do not wish to receive such information please contact us.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us on